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Toyota Service Manager #1890 in Brooklyn, NY at BRAM

Date Posted: 9/13/2017

Job Snapshot

Job Description

BAY RIDGE TOYOTA IS HIRING!


Automotive Service Manager

The Automotive Service Manager is responsible for the efficient and profitable operation of the Service Department.

Job Duties and Responsibilities:
*Responsible for generating gross profit and maintaining minimum standards of hours per RO, Effective Rate and gross profit percentage.
* Responsible for welcoming customers with a warm and sincere greeting
* Ensures excellent service standards and maintains high customer satisfaction
* Responsible for hiring and supervising all service department personnel, as well as monitoring their performance in servicing the customer
* Responsible for maintaining own goals and objectives and meeting minimum requirements outlined by upper management
* Provides training on administrative policies and procedures for all Dept. personnel
* Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with factory representatives

Job Requirements

* Individuals employed in this position must be able to maintain the profitability of their departments while controlling expenses and maintaining customer satisfaction
* Individuals employed in this position must have excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
* Individuals employed in this position must be able to read, and generally analyze and interpret relevant business periodical, professional journals, technical procedures and/or government regulations and write reports and general business correspondence
* Individuals employed in this position must demonstrate sufficient computer literacy
* Individuals employed in this position must possess a valid driver's license in good standing
* Individual employed in this position must possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards

WHAT WE OFFER
* Strong company reputation.
Growth opportunities.
* Professional, enthusiastic & supportive work environment.
* Wide variety of benefit choices including Medical, Dental, Prescription, Life Insurance, 401(K).


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled