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BRAM Auto Group Automotive Business Development Coordinator - LIC, NY in Queens, NY at BRAM

Date Posted: 11/4/2018

Job Snapshot

Job Description

At BRAM Auto Group we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 21 dealerships throughout the NYC/NJ region that includes Audi, Lexus, Honda, Toyota, Nissan, Jeep, Hyundai, and Chevy dealerships.

We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!

We are currently searching for Automotive Business Development Coordinators of all levels for our Long Island City dealership location to service our growing clientele and grow with us!

BRAM offers a competitive total compensation package that includes: Medical, Dental, Vision, and Life Insurance, 401K, Paid Vacation, Holidays and more!

BRAM Long Island City Dealership

LEXUS OF QUEENS

Responsibilities

  • Responsible for managing all incoming internet and phone leads via the CRM tool
  • Prospects for potential customers on a daily basis
  • Responsible for setting, confirming, and following up with customer appointments
  • Maintains consistent rapport with previously sold customers
  • Responds to email inquiries in a professional, and well-spoken manner
  • Responsible for determining each customer's vehicle needs by active listening
  • Follows BDC scripts and guidelines on calls and e-mails
  • Maintains quota of outbound calls/day and emails/day as set forth by management
  • Attends sales meetings and training sessions as needed
  • Performs surveys with customers
  • Follows Safeguards Rules and company safety procedures and policies

Job Requirements

Qualifications

  • Chinese speaking is a plus!
  • Individuals employed in this position must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods) in connection with their sales and customer and customer service duties
  • Individuals employed in this position must display excellent customer service skills, including without limitation: Managing difficult or challenging customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments to customers and management
  • Individuals employed in this position must have excellent interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
  • Individuals employed in this position must have excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
  • Individuals employed in this position must be able to read, and generally analyze and interpret relevant business periodical, professional journals, technical procedures and/or government regulations and write reports and general business correspondence
  • Individuals employed in this position must have excellent organizational skills and attention to detail
  • Individuals employed in this position must be able to establish rapport and build relationships with customers
  • Individuals employed in this position must demonstrate sufficient computer literacy
  • Individuals employed in this position must possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards
  • Individuals employed in this position must have required factory certifications

EOE/M/F/D/V

We look forward to receiving your application and come and grow with us at BRAM Auto Group!

For more information and to apply please visit our careers page!

www.bramautogroup.com